When should I start shopping for my wedding gown? +

It is never too early to start shopping for your wedding gown! The more time you give yourself, the less stressed you will be. Most industry experts recommend purchasing your gown a minimum of 7-10 months prior to your wear date. This allows plenty of time to choose the ideal dress with time for alterations. However, if you need a dress sooner than this, there are options! Certain designers allow expedited shipping for an additional fee. We also have gowns that may be purchased off the rack.

Why do I need an appointment? +

To ensure you have the attention you need and a dressing room to try on styles you like, we ask that you schedule an appointment. Walk-ins may be accepted depending on availability.

How long will my appointment last? +

Bridal appointments are scheduled for 90 minutes. Return appointments are encouraged if you feel you need more time. All other appointments are scheduled for one hour or less depending on the nature of the appointment.

What sample sizes do you carry? +

Our sample gowns range in size from 6-32 to include a large selection of sample gowns starting at size 16. Most of our designers use a European size chart which means our samples run 1-2 sizes smaller than street sizing.

Who should I bring with me to my first appointment? +

We understand that this is an important time in your life and you want all of your loved ones to be there when you find that perfect dress! Keep in mind that many differing opinions can sometimes make your decision harder and less enjoyable, as well as take the focus off of you and your desires. We reccommend you bring with you those whose opinion matters most to you. On Saturdays and Sundays, we are unable to accommodate parties larger than five. On weekdays, we are more than happy to accommodate larger parties, by appointment.

Can I bring children to my appointment? +

We ask that you limit children to the flower-girls in the bridal party. Due to the delicate nature of our inventory and out of respect to other brides, unsupervised children are not allowed past our lobby.

Why can't I bring alcohol, champagne, or food to my appointment? +

We are not licensed to allow alcoholic beverages in our store. Food is not permissible at your appointment, the odors from food can seep into our gowns.

Am I allowed to take pictures when I try on gowns? +

Yes, please! Photography is always welcome, as is video chat and other social media platforms. We realize that it is hard to remember everything you have tried on and not every loved one can be with you at your appointment. However, it is important to remember that your pictures may not accurately represent the final look and fit of your gown due to the fit and color of the sample.

Do you carry anything other than Bridal Gowns? +

Yes! In additional to our wide selection of designer bridal gowns, we also carry veils, jewelry, bridal belts, Bridesmaids gowns and Mothers gowns. We offer discounts on your accessories when purchased the same day as your bridal gown. We also offer a discount to our Brides' Mothers and Bridesmaids when purchasing five or more.

What size should I order? +

Your personal bridal consultant will take measurements and then compare them to the respective designer’s size chart taking into consideration the style and fabric of the gown. Sizes can vary greatly from ready to wear clothing, which is why you cannot rely solely on your typical dress size when picking your bridal gown size. Ordering a size bigger is always preferable to ordering a size smaller, as a gown can be taken in during alterations. Of course, the final choice is always left to the client after you receive the proper guidance from one of our highly trained bridal consultants.

What forms of payment do you accept? +

We accept all major credit cards, checks, and cash. We also offer a payment arrangement with a deposit of 50% of the total balance due upon ordering and payments scheduled thereafter. We do not offer, nor accept any refunds and/or exchanges once a product has been purchased or ordered.

What is the price range of your gowns? +

Our bridal gowns range in price from $1,000 to $2,000. We source gowns of the highest quality with natural and luxurious fabrics and superior construction - features that will benefit you greatly during a long wedding day!

How will I know that I have found my dream dress? +

Every bride reacts differently. Many find their dress in the first visit while others may make several visits before they reach a final decision. Some are emotional and exuberant while others never shed a tear. We recommend that you set realistic expectations for your bridal shopping experience. Enjoy the search but do not overwhelm yourself with too many choices or too many conflicting opinions from well-meaning friends and family. Find the best look for you, your theme and/or your venue.

Is ordering a dress online safe? +

No! Most designers offer a Guarantee of Authenticity to ensure the highest quality, which is why they are only available at Authorized Retailers. There are numerous online companies that produce fake, copied products from cheaper, low quality products and sell them as “designer” gowns with no security that you will receive the proper color or size. Online companies are less reliable as they may close without warning. Bridal Elegance also offers many more services than an online boutique ever could, such as personal consulting that continues from shopping, to purchase, and up until the Big Day.

Do you have on-site alterations? +

We offer on-site alterations through an independent alterationist with flexible scheduling on Tuesdays and Fridays. We recommend between 6-10 weeks for the alteration process, depending on the complexity of your dress and amount of "non-traditional" alterations you are planning on making. For example, if you are just doing the standard hem, side seams and bustle, you should allow yourself 6-7 weeks. If you are planning on creating a custom strap or jacket in additional to standard alterations, you would want to allow 9-10 weeks.